Terms of Use THESE TERMS AND CONDITIONS (“TERMS OF USE”) STATE IMPORTANT REQUIREMENTS REGARDING YOUR USE OF CARDMEMBER SERVICES LTD’S WEBSITE AND CARDMEMBER SERVICES LTD’S COMPUTER SUPPORT SERVICE AND YOUR RELATIONSHIP WITH CARDMEMBER SERVICES LTD YOU SHOULD READ THEM CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION AND INSTRUCTIONS SUCH AS HOW LONG IT LASTS, FEES FOR EARLY TERMINATION, OUR RIGHTS TO CHANGE ITS CONDITIONS, LIMITATIONS OF LIABILITY, PRIVACY, SETTLEMENT OF DISPUTES BY ARBITRATION INSTEAD OF IN COURT AND CLASS ACTION WAIVER. IF YOU ACCEPT THIS AGREEMENT, IT WILL APPLY TO ALL YOUR SERVICE PLANS FROM US, INCLUDING ALL YOUR EXISTING PLANS. YOUR ACCEPTANCE OF THESE TERMS & CONDITIONS WILL BE IMPLIED BY THE USE OF THE CARDMEMBER SERVICES LTD SERVICE. “AGREEMENT” THESE TERMS AND CONDITIONS, TOGETHER WITH EACH ACCEPTED PLAN ORDER SUBMITTED BY YOU, ANY ADDITIONAL TERMS MENTIONED FOR YOUR PLAN ORDER AND THE PRIVACY POLICY, STATE THE ENTIRE AGREEMENT BETWEEN YOU AND CARDMEMBER SERVICES LTD (THE “AGREEMENT”). The Plan Order will form the part of the “Agreement” only if it has been acknowledged by CARDMEMBER SERVICES LTD in writing or by an e-mail. You must agree to the Terms and Conditions in order to be eligible to use the CARDMEMBER SERVICES LTD Websites (defined below), or obtain CARDMEMBER SERVICES LTD Services (defined below).
“CARDMEMBER SERVICES LTD Websites”
CARDMEMBER SERVICES LTD Websites include www.cardmemberservices.com and or any other owned, operated, licensed or controlled by Lester Inc. or Lester Infoservices or Lester Technologies. “Materials” “Materials” means any web casts, download areas, white papers, press releases, datasheets, FAQs, product information, quick reference guides, or other works of any kind that are made available to download from the CARDMEMBER SERVICES LTD Websites are the proprietary and copyrighted work of CARDMEMBER SERVICES LTD and/or its suppliers. The definition of “Materials” does not include the design or layout of the CARDMEMBER SERVICES LTD.net web site or any other CARDMEMBER SERVICES LTD owned, operated, licensed or controlled website. “Software” means a computer program of any kind, whether owned by CARDMEMBER SERVICES LTD or a third party, whether delivered via download, CD, other media, or other delivery methods, including client and/or network security software. Elements of the Software are protected under copyright, trade secret, unfair competition, and other laws. The software includes both CARDMEMBER SERVICES LTD Software and third-party software. Your use of Software is subject to the respective agreements such as a license agreement or user agreement that accompanies or is included with the Software, ordering documents, exhibits, and other terms and conditions that apply (“License Terms”). Submission of Plan Orders; Service Plans You may order Services by submitting Plan Orders through the CARDMEMBER SERVICES LTD Websites or by calling CARDMEMBER SERVICES LTD Once CARDMEMBER SERVICES LTD accepts the Plan Order submitted by you, then you will receive an email from CARDMEMBER SERVICES LTD at the email address that you provide or have provided to CARDMEMBER SERVICES LTD as part of the Registration Process for the Services. CARDMEMBER SERVICES LTD is not responsible for rendering Services in connection with any Plan Order that it has not accepted. Upon acceptance by CARDMEMBER SERVICES LTD of a Plan Order, you will have a Service Plan. Undertaking Subject to the Terms and Conditions, and other terms specific to each Service Plan, CARDMEMBER SERVICES LTD will address your query using commercially reasonable efforts in providing appropriate solutions under the Services. In most cases, CARDMEMBER SERVICES LTD will attempt problem diagnosis and a solution through chat, email or other means as it deems most appropriate under the circumstances including remote access. You understand that if remote access is used on your computer there will be no residual software from the remote session; however, there may be a text file placed on your computer that will explain the work that was done on your computer.
If such a text file is placed on your computer, you have the option to either save the file for future reference or to delete it from your computer. All undertakings under Service Plans are subject to CARDMEMBER SERVICES LTD’s Limited Warranty, which is set forth below. You agree to pay all Services Fee and any other applicable fee/charges as set out in the relevant Plan Order in accordance with the Payment Terms provided below. Payment Services against any Plan Order will be available once you have made payment for Services according to the requirements of the corresponding Plan Order. CARDMEMBER SERVICES LTD has no obligation to render Services under any Service Plan if the payments as required under any Plan Order have not been made. You understand that certain Service Plans may have fees including, but not limited to “Service Fee” and/or “Activation Fee” payable either on an annual basis (“Annual Payment Plan”) or on a monthly basis (“Recurring Payment Plan”). Subject to the applicable Term Plan, all payments under the Annual Plan shall be made upfront at the time of commencement of the subscription cycle. For payments under the Recurring Payment Plan, apart from the monthly installments of the Service Fee, payable over a one (1) year payment term, you may be charged an additional non- refundable Activation Fee at the time of registration, as specified in the Plan Order. The fee (including Activation Fee) will not be refunded in case of cancellation of the Service Plan unless otherwise stated in the Plan Order. All fee under this clause or a relevant Plan Order is payable at the time of commencement of the Service Plan. When you purchased the Service, you agreed to a specific price and plan, where such a plan maybe for a term of one, two or three years (“Term Plan”). All terms of Service Fee and/or any other fee payable under any mode of payment for a Subscription shall be set forth in the applicable Plan Order. Similarly, some plans may offer a discount on the Service if you sign up for other CARDMEMBER SERVICES LTD services (“Bundle Discount”).
You agree to maintain your Service and the bundled services for the applicable term. If you signed up for a Term Plan or a Bundle Discount, the price available with those plans is valid until one of the following occurs: (A) the Term Plan expires; (B) you drop one of the CARDMEMBER SERVICES LTD services you were required to purchase to receive the special rate as notified to CARDMEMBER SERVICES LTD; or (C) You terminate the agreement/Service Plan before the expiry of the relevant term. Credit Card Billing You may be asked to provide us with a credit card number from a card issuer that we accept in order to activate your service. You hereby authorize CARDMEMBER SERVICES LTD to charge and/or place a hold on your credit card with respect to any unpaid charges for Services or any related equipment. You authorize the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts. You authorize CARDMEMBER SERVICES LTD and/or any other company who bills products or services or acts as billing agent for CARDMEMBER SERVICES LTD to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your credit card until such amounts are paid in full. You agree to provide CARDMEMBER SERVICES LTD with updated credit card information upon CARDMEMBER SERVICES LTD’s request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither CARDMEMBER SERVICES LTD nor any CARDMEMBER SERVICES LTD affiliated company will have any liability whatsoever for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on, your credit card. If you mistakenly provide a debit card number, instead of a credit card number, you authorize all charges described herein to be applied to such debit cards unless and until you provide a credit card number. In the event, you are enrolled or later enroll, in an automatic payment or electronic funds transfer plan, you agree that all sums described herein may be charged, at CARDMEMBER SERVICES LTD’s option, to the account number provided for such automatic payment or electronic funds transfer plan. When payment is made by credit card or debit card, payment will also be subject to the terms and conditions established by the credit or debit card issuer. If charges cannot be processed through your credit card, or if your bank draft or electronic funds transfer is returned for insufficient funds, we may, at our discretion, charge you an additional $15.00. Renewal Policy You acknowledge, that by authorizing CARDMEMBER SERVICES LTD to charge Your credit card for Your Subscription Service, you further authorize CARDMEMBER SERVICES LTD to continue to charge Your credit card (or a replacement card, if the credit-issuing entity informs CARDMEMBER SERVICES LTD that a replacement card has been issued) for all fees associated with a Recurring Subscription Service, including renewals. You must contact CARDMEMBER SERVICES LTD if You do not wish to renew Your Recurring Subscription Service; if You do not contact CARDMEMBER SERVICES LTD, the Recurring Subscription Service that You selected will automatically renew for the same subscription duration that You initially selected, at CARDMEMBER SERVICES LTD's then-applicable fees. A subscription under the 1-year, or 2-year, or 3-year Annual Maintenance Plan does not automatically renew and ends at the end of the applicable period. Refund Policy for subscription-based plans, a full refund will be issued if CARDMEMBER SERVICES LTD has not been able to resolve even a single issue for you within the first 30 days of the subscription. If there are one or more resolved issues, the fees for the Subscription Service will not be refundable. Notwithstanding this CARDMEMBER SERVICES LTD may, at its sole discretion and on a case by case basis, agree to a refund of Subscription fees after deducting charges for servicing the Customer.
For incident based plans, you will be eligible for a refund when any of the following criteria are met: You have all the prerequisites which were required to resolve the problem. If the issue was not resolved until the timely account that is active, and 30 days have not passed after the issue was last worked upon by a CARDMEMBER SERVICES LTD technician Privacy Policy The CARDMEMBER SERVICES LTD’s Privacy Policy which is an integral part of these Terms and Conditions is incorporated here by reference CARDMEMBER SERVIVES LTD Security Privacy Policy If you have not yet reviewed the CARDMEMBER SERVICES LTD’s Privacy Policy, then please do so prior to agreeing to these Terms and Conditions. You agree that beyond the Personal Information identified in the Privacy Policy, any information or data disclosed or sent to CARDMEMBER SERVICES LTD over the telephone, electronically or otherwise, is not confidential or proprietary to you. Personal and Non-Commercial Use Limitation Unless otherwise specified, the Services, Materials, and Software are solely for your personal and noncommercial use in addressing matters covered by your Service Plan. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, modify, create derivative works from, transfer, distribute or sell any information, software, products or services obtained from the Services, Materials, or Software. Any Services, Materials, and Software are available only in connection with Services under a valid Service Plan. No Unlawful or Prohibited Use as a condition of your use of the CARDMEMBER SERVICES LTD Websites or any Services, you will not use the Materials, Software or Services for any purpose that is unlawful or prohibited by these Terms of Use. You may not use the Services, Materials, or Software in any manner that could damage, disable, overburden, or impair any CARDMEMBER SERVICES LTD server, or the network(s) connected to any CARDMEMBER SERVICES LTD server, or interfere with any other party’s use and enjoyment of any of the CARDMEMBER SERVICES LTD Websites, the Materials, Software or Services. You may not attempt to gain unauthorized access to any CARDMEMBER SERVICES LTD Websites, the Materials, Software or Services, other accounts, computer systems or networks connected to any CARDMEMBER SERVICES LTD server or to any of the CARDMEMBER SERVICES LTD Websites, the Materials, Software or Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any CARDMEMBER SERVICES LTD Websites, the Materials, Software or Services or information through any means other than that specifically permitted to you under a Plan Order.
Fair Usage Policy
Suspension or Termination of Subscription: Though CARDMEMBER SERVICES LTD has no limits on the number of online support requests a Subscription based plan user may make during the subscription period, however, each Subscriber’s use of the support services for the subscription-based plans are subject to CARDMEMBER SERVICES LTD’s “fair use” policy. Under this policy, if at any time, in CARDMEMBER SERVICES LTD’s sole discretion, a subscription-based plan user is found to be abusing the service by exceeding the level of use reasonably expected from someone using a Subscription based Plan for individual use, then CARDMEMBER SERVICES LTD reserves the right to suspend or terminate Subscriber’s Subscription Services. In addition, CARDMEMBER SERVICES LTD reserves the right to suspend or terminate any Subscription Services of any Subscriber that CARDMEMBER SERVICES LTD, in its sole discretion, determines are being used (A) fraudulently, (B) by any person other than Subscriber, or (C) for any computer system other than a Registered System. User may terminate the Service at any time by giving written or electronic notice to CARDMEMBER SERVICES LTD; provided, however, that User will not be entitled to a refund of any fees prepaid by User for the Service. Linking You may not create hyperlinks to any portion of the CARDMEMBER SERVICES LTD Websites, nor any Materials or Software posted therein.
Indemnity You agree to indemnify, defend, and hold CARDMEMBER SERVICES LTD, its Subsidiaries, Affiliates, Officers, Directors, Employees, Agents, Licensors, Consultants, Suppliers, and any third-party web site providers, are harmless from and against all claims, demands, actions, liabilities, losses, expenses, damages, and costs, including actual attorneys’ fees, resulting from your violation of the material terms of these Terms of Use. Any misuse or abuse of a Service, any use of the Service that amounts to infringement, or infringement by any other user of your account of any intellectual property or other rights of CARDMEMBER SERVICES LTD or any other third party. You will cooperate as fully as reasonably required in CARDMEMBER SERVICES LTD’s defense of any claim. CARDMEMBER SERVICES LTD reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not, in any event, settle any matter without the written consent of CARDMEMBER SERVICES LTD You agree immediately to notify CARDMEMBER SERVICES LTD of any unauthorized use of your account or any other breach of security known to you. Limited Licenses to Use the CARDMEMBER SERVICES LTD Websites, Materials, and Software as permitted through a Service, you may use Materials and Software posted on the CARDMEMBER SERVICES LTD Websites, or made available in connection with a Plan Order which may be available for additional purposes and or subject to additional restrictions. General License Restrictions Any other use of the CARDMEMBER SERVICES LTD Websites, Services, Materials or Software, other than as explicitly permitted by CARDMEMBER SERVICES LTD is prohibited. Rights to execute, copy, modify, display, transmit, distribute, manufacture, use, sale are all reserved to CARDMEMBER SERVICES LTD and its suppliers.
Reverse engineering and decompilation of the Software are strictly prohibited. User Responsibility in connection with obtaining Services, you agree that you will:
Basic Responsibilities: You agree that You are a legal license holder of the software on Your personal computer and Your use of the Services and the internet is solely at Your own risk. By electing to receive the Services, you confirm that You (A) have full access to Your hardware and software that are the basis of the problem, and (B) have completed a back-up onto separate media of any software or data on the hardware that may be impacted by the Services. All information that You provide to CARDMEMBER SERVICES LTD is accurate, including Your name and address, and if applicable, any credit or charge card numbers, expiration dates or any other payment information provided by you to CARDMEMBER SERVICES LTD
Liability Release: To the extent permitted by applicable law, CARDMEMBER SERVICES LTD will have no liability for loss of or recovery of data, programs, or loss of use of systems(s) or networks arising out of the Services or any act or omission, including negligence, by CARDMEMBER SERVICES LTD and/or its representatives. If CARDMEMBER SERVICES LTD works with You on any password or other access control oriented problems, CARDMEMBER SERVICES LTD strongly recommends that You reset such passwords(s) immediately following the completion of the Services. Transfer: The Subscription-Based-Services are only transferable once during the subscription period from one computer to another, provided it is owned by you. You may not use the Services in connection with a service bureau or any other distributing or sharing arrangement, on behalf of any third parties or with respect to any hardware or software not personally owned by You.
Data Backup: CARDMEMBER SERVICES LTD does not provide data backup or restoration services. You are solely responsible for maintaining and backing up all information, data, text or other materials (collectively "customer data") and software stored on your computer and storage media before ordering the services. You acknowledge and agree that CARDMEMBER SERVICES LTD or its referral partners have no responsibility or liability under any circumstance at any time for any loss or corruption of customer data, software or hardware that may arise out of the services. CARDMEMBER SERVICES LTD does not provide backup copies or support the installation of unlicensed software to customers. Please ensure that you have a licensed copy of all necessary software. Cooperate with CARDMEMBER SERVICES LTD
Software: Including the operating system and software added to the registered hardware products which are out of scope for the Service Plan; Problems that may and do result from External causes such as accident, abuse, misuse, or problems with electrical power; Usage that is not in accordance with product instructions provided by manufacturer; Failure to follow the product instructions provided by manufacture or failure to perform preventive maintenance; or Problems caused by using accessories, parts, or components not compatible with the product. Non Compliance with the CARDMEMBER SERVICES LTD technician instructions for resolving the query. Malfunction of hardware such as a printer, power supply, memory, processor, monitor or any other such hardware components. Notice Specific to Materials and Software Available on CARDMEMBER SERVICES LTD Websites, or Through a Service for your convenience, CARDMEMBER SERVICES LTD may make available Materials or Software (as each term is defined above) for use and/or download, whether as a part of a Service or in promotion of the Services.
Technician: We will use commercially reasonable efforts to provide support to you. Our experience shows that most issues can be corrected as a result of close cooperation between you and the technician. Please listen carefully to the technician and follow the technician’s instructions. You must confirm that the following conditions are true, the situation giving rise to the question is, reproducible on a single system, i.e., one central processing unit with its workstations and other peripherals;
You must have knowledge regarding the hardware system, any software involved, and in the facts and circumstances surrounding the incident; The full system, including software and hardware, is available to you and accessible by you without limit during any discussions with CARDMEMBER SERVICES LTD support personnel. Availability of Services and Materials Under Force Majeure Circumstances You hereby acknowledge that circumstances outside of CARDMEMBER SERVICES LTD’s reasonable control (e.g., acts of God, a large scale outbreak of a new computer virus, strikes, riots, wars, other military action, civil disorder, acts of terrorism, fires, floods, vandalism, sabotage, acts of third parties, or the like) may cause significant delays in CARDMEMBER SERVICES LTD’s ability to schedule a support session.
You hereby release CARDMEMBER SERVICES LTD from any and all liability and agree that CARDMEMBER SERVICES LTD shall not be liable to you or any third party for any direct or indirect damages whatsoever, resulting from such delays. CARDMEMBER SERVICES LTD or its suppliers may, at any time, without notice or liability, restrict the use of the Service or limit its time of availability in order to perform maintenance activities and to maintain session control. Exclusions from “Services” “Services” shall not include the following any item or activity not covered by the terms of a Plan Order; service beyond the duration limitations identified in your Plan Order; problem diagnosis and support that may not be completed because of a problem with your computer or other equipment, or their configuration that is beyond our control.
Use of any Materials and any Software is governed by the more stringent of (A) the terms of the end-user license agreement (“EULA”), if any, which accompanies the specific Materials and Software, or (B) if there is no EULA, these Terms and Conditions. The Materials and Software are made available for download solely for use by you according to (A) the EULA, and (B) the Plan Order. Any reproduction or redistribution of the service not in accordance with the EULA is expressly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. No logo, graphic, sound or image from any CARDMEMBER SERVICES LTD website may be copied or retransmitted unless expressly permitted by CARDMEMBER SERVICES LTD
WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE MATERIALS OR SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION, REDISTRIBUTION OR ANY OTHER PURPOSE IS EXPRESSLY PROHIBITED UNLESS SUCH REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PERMITTED BY THE EULA ACCOMPANYING SUCH MATERIAL OR SOFTWARE.
End-User License Agreements (Eula) – Generally in connection with our Service, we may provide to you, the use of certain software which is owned by CARDMEMBER SERVICES LTD or its third-party licensors, and suppliers. As well as the third party licensors reserve the right to update or change the Software from time to time and you agree to cooperate in performing such steps as may be necessary to install any updates or upgrades to the Software. You may use the Software only as part of, or for use with, the Service in accordance with the Service Plan and for no other purpose. The Software may be accompanied by a EULA from CARDMEMBER SERVICES LTD or a third party. Your use of the Software is governed by the terms of that license agreement and by this Agreement, where applicable. You may not install or use any Software that is accompanied by or includes a EULA unless you first agree to the terms and conditions of the EULA. Eula for CARDMEMBER SERVICES LTD Software with regard to any Software made available to you by CARDMEMBER SERVICES LTD through the CARDMEMBER SERVICES LTD Websites for which your acceptance of a separate license agreement is not required (“CARDMEMBER SERVICES LTD Software”), you are hereby granted a revocable, non-exclusive, non- transferable license by CARDMEMBER SERVICES LTD to use the CARDMEMBER SERVICES LTD Software (and any corrections, updates, and upgrades). In accordance with and as required under the Service Plan, you shall not make any copies of the CARDMEMBER SERVICES LTD Software.
You agree that CARDMEMBER SERVICES LTD Software is the confidential and proprietary information of CARDMEMBER SERVICES LTD or its third-party licensors, providers or suppliers, and which you shall not disclose to others or use except as expressly permitted herein. You may not decompile, reverse technician, disassemble, attempt to discover any source code or underlying ideas or algorithms of the CARDMEMBER SERVICES LTD Software, or otherwise reduce the CARDMEMBER SERVICES LTD Software to a human-readable form, modify, rent, lease, loan, use for time sharing or service bureau purposes, reproduce, sublicense or distribute copies of the Software, or otherwise transfer the CARDMEMBER SERVICES LTD Software to any third party. You may not remove or alter any trademark, trade name, copyright or other proprietary notices, legends, symbols, or labels appearing on or in copies of the Software. You are not granted any title or rights of ownership in the CARDMEMBER SERVICES LTD Software. You acknowledge that this license is not a sale of intellectual property and that CARDMEMBER SERVICES LTD or its third-party licensors, providers or suppliers continue to own all right, title and interest, including but not limited to all copyright, patent, trademark, trade secret, and moral rights, to the CARDMEMBER SERVICES LTD Software and related documentation, as well as any corrections, updates, and upgrades. CARDMEMBER SERVICES LTD Software may be used only in the country of residence at the time of acceptance of these terms for use of the CARDMEMBER SERVICES LTD Software. Export of the CARDMEMBER SERVICES LTD Software is strictly prohibited.
Third-Party Products As part of the Services, CARDMEMBER SERVICES LTD may suggest that you acquire, install and use certain third party software or services (“Third Party Software”). Third-Party Software is licensed to you by the respective owners or licensees of the Third-Party Software. You must agree to the terms and conditions set forth by such owners or licensees before installing Third Party Software, whether CARDMEMBER SERVICES LTD assists you in the acquisition, installation, and/or use of Third Party Software. CARDMEMBER SERVICES LTD has no responsibility or rights to the Third Party Software and does not license Third Party Software to you or make any representation or warranty regarding the Third-Party Software. Your license to the CARDMEMBER SERVICES LTD Software shall remain in full force and effect unless and until terminated by CARDMEMBER SERVICES LTD, its third party licensors, providers or suppliers, or until your Service Plan is terminated as provided by your Plan Order and these Terms and Conditions. Upon termination of your Service Plan for any reason, you must cease all use of the Service Plan and the CARDMEMBER SERVICES LTD Software and immediately delete the CARDMEMBER SERVICES LTD Software on your computer. To the extent that we provide technical assistance and support for Third-Party Software or equipment, you must ensure that you comply with the terms and conditions under which you licensed such Third Party Software or purchased such equipment. We make no representation or warranty that we are an authorized service provider for Third Party Software or for any equipment; it is your sole responsibility to determine if you require additional rights for us to provide such support and if so, to acquire such rights. You acknowledge that support of Third Party Software or equipment by an unauthorized service provider may void any warranty made by the supplier of such Third Party Software or equipment. Third-Party Agreements as part of the Services, CARDMEMBER SERVICES LTD may suggest certain third party services to you.
If you choose to subscribe to or otherwise use any third-party services, your use of any such services is subject to the terms of service of such third party service providers. You agree to comply with such provider’s terms of service and that the third party provider is solely responsible for delivery of its service(s) to you and your use of them. Third-party services include, but are not limited to technical support, Websites, training, music, gaming and storage services that CARDMEMBER SERVICES LTD may elect to make available from time to time. Violation of such third party provider’s terms of service may, in CARDMEMBER SERVICES LTD’s sole discretion, result in the termination of your customer account and use of service. Limited Service Warranty CARDMEMBER SERVICES LTDDISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED AS TO THE SERVICES, THE MATERIALS AND THE SOFTWARE WHETHER IN THE NATURE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE. IN THE EVENT THAT YOU ARE NOT SATISFIED WITH THE SERVICES, YOUR SOLE REMEDY IS TO ALLOW CARDMEMBER SERVICES LTD TO REPERFORM THE SERVICES SUBJECT TO DISPUTE, RE-DOWNLOAD AND REINSTALL THE SOFTWARE. SOME OF THE CARDMEMBER SERVICES LTD SERVICE PLANS COME WITH A 7- DAY LIMITED SERVICE WARRANTY AS PROVIDED IN ONLINE DOCUMENTATION FOR THOSE SPECIFIC PLANS. THIS 7- DAY LIMITED SERVICE WARRANTY IS SUBJECT TO FULFILLMENT OF THE TERMS FOR THE SPECIFIC SERVICE PLAN WHICH IS IN ADDITION TO THE TERMS AND CONDITIONS IN THIS DOCUMENT. CARDMEMBER SERVICES LTD AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE SERVICES, MATERIALS OR THE SOFTWARE FOR ANY PURPOSE WHATSOEVER. ALL MATERIALS AND SOFTWARE ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND WHATSOEVER. CARDMEMBER SERVICES LTD AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND WHETHER EXPRESS OR IMPLIED WITH REGARD TO THIS INFORMATION, INCLUDING ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, WHETHER EXPRESS, IMPLIED OR STATUTORY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON INFRINGEMENT. THE MATERIALS COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. CARDMEMBER SERVICES LTD AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE MATERIALS AND/OR THE SOFTWARE DESCRIBED HEREIN AT ANY TIME. IN NO EVENT SHALL CARDMEMBER SERVICES LTD AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA REVENUE OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF SERVICES, MATERIALS OR SOFTWARE, FAILURE TO PROVIDE THE SAME, OR INFORMATION AVAILABLE IN THE MATERIALS.
Limitation of Liability Notwithstanding anything to the contrary in no event shall CARDMEMBER SERVICES LTD be liable to you in excess of the amounts actually paid by you to CARDMEMBER SERVICES LTD under the Plan Order that is the subject of the dispute. Limitations on Actions Any cause of action by you must be commenced within 3 months after the cause of action arose or it shall be forever waived and barred. Term and Termination CARDMEMBER SERVICES LTD at its sole election may terminate or suspend your Service immediately without notice if, in the sole discretion of CARDMEMBER SERVICES LTD: (A) you are in breach of any of the Terms and Conditions (including but not limited to all policies regarding abuse and acceptable use of the Service) or any license for Third-Party Software; (B) your use of the Service is prohibited by law or is disruptive to, adversely impacts or causes a malfunction to the Service, CARDMEMBER SERVICES LTD’s network, or the use and enjoyment of CARDMEMBER SERVICES LTD’s other users; (C) CARDMEMBER SERVICES LTD receives an order from a court to terminate the Service you are availing; (D) if CARDMEMBER SERVICES LTD for any reason ceases to offer the Service; (E) if you are no longer a CARDMEMBER SERVICES LTD customer, or (F) CARDMEMBER SERVICES LTD determines that you are abusing the Service. CARDMEMBER SERVICES LTD, in its sole discretion, may refuse to accept your request for the Service, renewal or re-subscription following the termination or suspension of your use of the Service. (G) Severability; Waiver If any provision of the Terms of Service is held invalid or unenforceable, that portion shall be enforced to the maximum extent possible, and all other provisions contained in the Terms of Service shall remain in full force and effect. CARDMEMBER SERVICES LTD’s failure to enforce any provision of the Terms of Service shall not be deemed a waiver of such provision nor of the right to enforce such provision. No Offer the CARDMEMBER SERVICES LTD Websites are available internationally and may contain references to CARDMEMBER SERVICES LTD products, services, and programs that are not available in a viewer’s country. These references do not imply that CARDMEMBER SERVICES LTD intends to make such products, services, or programs available in such country. Modification by CARDMEMBER SERVICES LTD reserves the right to amend the Terms and Condition, and the CARDMEMBER SERVICES LTD Websites at any time by (A) posting a revised version of the Terms and Conditions on the CARDMEMBER SERVICES LTD Websites on this website, or by (B) sending information regarding any amendment to the Terms of Service to the email address you provide to CARDMEMBER SERVICES LTD in connection with registration. You are responsible for regularly reviewing the CARDMEMBER SERVICES LTD website to be notified of any amendments to the Terms and Conditions.
Arbitration and Class Action Waiver
Arbitration The Terms will be governed by the laws of the State of Connecticut, United States of America. The Terms are the entire agreement between You and CARDMEMBER SERVICES LTD relating to the Services and: (A) supersede all prior or contemporaneous oral or written communications, proposals, and representations with respect to its subject matter; and (B) prevail over any conflicting or additional terms of any quote, order, acknowledgment, or similar communications between the parties. The Terms shall terminate immediately upon Your breach of any term contained herein and You shall cease use of the Services. The disclaimers of warranties and damages and limitations on liability set forth in the Terms shall survive termination. Before you take a dispute to arbitration or to small claims court, you must first contact us by writing to us and describing (A) the nature and basis of the claim or dispute; and (B) the specific relief sought (“Demand”) and give us an opportunity to resolve the dispute. Class Action Waiver the Parties hereby expressly agree that any Claim must be brought in the respective party’s individual capacity, and not as a plaintiff or class member in any purported class, collective, representative, multiple plaintiffs, or similar proceeding (“Class Action”). The parties expressly waive any ability to maintain any Class Action in any forum. The arbitrator shall not have authority to combine or aggregate similar claims or conduct any Class Action nor make an award to any person or entity not a party to the arbitration. Any claim that all or part of this Class Action Waiver is unenforceable, unconscionable, void, or voidable may be determined only by a court of competent jurisdiction and not by an arbitrator. THE PARTIES UNDERSTAND THAT THEY WOULD HAVE HAD A RIGHT TO LITIGATE THROUGH A COURT, TO HAVE A JUDGE OR JURY DECIDE THEIR CASE AND TO BE PARTY TO A CLASS OR REPRESENTATIVE ACTION. HOWEVER, THEY UNDERSTAND AND CHOOSE TO HAVE ANY CLAIMS DECIDED INDIVIDUALLY, THROUGH ARBITRATION. THE LAWS OF THE STATE OF NEW YORK SHALL GOVERN THIS AGREEMENT. Should You have any questions concerning the Terms, or if You desire to contact CARDMEMBER SERVICES LTD for any reason, please write to support@ccmemberservices.com.
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